Health Administration

This qualification is perfect for anyone looking to start a career in medical administration. It reflects the role of health industry admin workers who follow routines and procedures, take responsibility for their work, and use their communication, customer service, and technical skills to adapt to different situations.

You’ll learn:

• Medical Terminology – Speaking the language of healthcare.
• Patient Record Management – Keeping records accurate and secure.
• Privacy and Confidentiality – Protecting sensitive information.

With hands-on practice in a simulated medical environment and support from our friendly trainers, you’ll build confidence and gain real-world skills.

Join Duke RTO to take the first step in your medical administration career. We’re here to guide you every step of the way!

Choose flexible study options with enrolments that remain valid for a duration of up to 12 months.

1. CHCCOM005 Communicate and work in health or community services
2. CHCDIV001 Work with diverse people
3. HLTWHS001 Participate in workplace health and safety
4. BSBPEF201 Support personal wellbeing in the workplace
5. HLTINF006 Apply basic principles and practices of infection prevention and control
6. BSBMED301 Interpret and apply medical terminology appropriately
7. BSBINM301 Organise workplace information
8. BSBRKG301 Control records
9. BSBMED303 Maintain patient records
10. BSBRKG303 Retrieve information from records
11. BSBMED305 Apply the principles of confidentiality, privacy and security within the medical environment
12. BSBMED302 Prepare and process medical accounts
13. BSBOPS304 Deliver and monitor a service to customers

To enrol in this Nationally Recognised Training course in Australia, participants must obtain a unique student identifier (USI), as mandated by the government. Visit www.usi.gov.au for USI information. Additionally, participants need regular access to a computer, tablet, or smartphone, an email address, and a reliable internet connection. Basic to intermediate digital skills are required, along with meeting language, literacy, and numeracy (LLN) requirements. The course is delivered and assessed through blended online learning with all assessor interaction in English.