Tourism

This qualification provides you with the essential skills and knowledge to thrive in the fast-paced and dynamic tourism industry. You will develop expertise in delivering outstanding customer service, creating and managing engaging itineraries, and supporting the seamless operations of tourism businesses. The course is designed to equip you with practical abilities that meet the needs of a diverse and evolving sector, preparing you to handle a variety of responsibilities with confidence.

As part of the program, you’ll gain hands-on experience in a simulated tourism environment, allowing you to apply theoretical knowledge to real-world scenarios. This practical approach ensures you not only understand the concepts but also know how to put them into action effectively. Whether it’s handling customer inquiries, coordinating bookings, or assisting with  planning, you’ll be ready to tackle a range of tasks with competence.

With Duke RTO's practical approach and expert support, you'll be ready to step confidently into roles like tour coordination, travel consulting, and customer service in the tourism sector.

Choose flexible study options with enrolments that remain valid for a duration of up to 12 months.

1. SITTIND003 Source and Use Information on the Tourism and Travel Industry
2. SITXCCS014 Provide Service to Customers
3. SITXCOM007 Show Social and Cultural Sensitivity
4. SITXWHS005 Participate in Safe Work Practices
5. BSBSUS211 Participate in Sustainable Work Practices
6. BSBTEC201 Use Business Software Applications
7. SITXCCS010 Provide Visitor Information
8. SITXCCS009 Provide Customer Information and Assistance
9. SITTGDE018 Develop and maintain the general and regional knowledge required by guides
10. SITTGDE019 Research and Share Information on Australian Indigenous Cultures
11. SITXCOM008 Provide a Briefing or Scripted Commentary
12. SITXWHS006 Identify Hazards, Assess, and Control Safety Risks
13. BSBTWK201 Work Effectively with Others
14. BSBPEF202 Plan and Apply Time Management
15. SITXCOM006 Source and Present Information

To enrol in this Nationally Recognised Training course in Australia, participants must obtain a unique student identifier (USI), as mandated by the government. Visit www.usi.gov.au for USI information. Additionally, participants need regular access to a computer, tablet, or smartphone, an email address, and a reliable internet connection. Basic to intermediate digital skills are required, along with meeting language, literacy, and numeracy (LLN) requirements. The course is delivered and assessed through blended online learning with all assessor interaction in English.